Chicago Public Health Boosts Retention with PHIG Support

Success Stories

The Chicago Department of Public Health (CDPH) has used PHIG funding to maintain key staff positions, achieving an impressive 88% retention rate from July 2023 to November 2024—an accomplishment that has stabilized and strengthened public health services across the city. To support these efforts, CDPH transformed employee onboarding with a digital, interactive module that employees can revisit as needed, making the experience more accessible and effective. Additionally, insights from over 200 employees who participated in a Belonging and Psychological Safety Survey have led to targeted improvements, such as Lunch & Learn sessions to address workplace culture and ongoing engagement. Leadership roles funded by PHIG, such as the Assistant Commissioner and Director of Planning and Research Development, provide these initiatives with essential support and direction, enabling CDPH to sustain these positive outcomes.